Racing Ahead with a Hybrid Management Model
Elaborating on the company’s management model, Mr Quek says that Mr Megel was the ideal choice as a partner to help grow the business, not only because of his strong experience in the restaurant and culinary industries but also because of his successful track record in management. Mr Megel, formerly the executive chef at The Ritz-Carlton hotel, was also the CEO of prominent culinary school in Singapore.
“The challenges of managing a family-run business can be phenomenal. The business can easily break apart if emotions and decisions are not handled well. I was aware of this from the very beginning and wanted to make sure that we have a balanced approach to management by bringing in a qualified and suitable external party,” explains Mr Quek.
Mr Quek has also been planning for Huilin to join and continue the business for 10 years, sending her to complete a business degree in Switzerland to prepare her for the challenges of running a company. He says, “When it comes to family-run businesses, people tend to become entrenched in what they do. Succession has to be carefully planned.”
Ms Quek adds that she did not pursue her studies in order to do exactly what her mother has been doing. “From the very beginning, my parents told me that I am not working for Mum and Dad; and that my whole purpose of coming into the family business is strategic — to take it to the next level,” she says. Q Industries aims to double sales turnover by 2017 by expanding into the Asian, European and African markets while continuing to grow in Singapore.