Social shopping and health and freshness are amongst the top five trends set to influence Asia’s grocery retail market over the next five years, according to IGD, the international grocery research organization.
Looking to next year and beyond, IGD has identified five key trends predicted to shape Asia’s grocery market and influence retailer strategy.
1. Ultimate convenience
Changing lifestyles mean shoppers across Asia are becoming increasingly demanding. Shopping little and often is a growing trend and consumers expect to be able to source products anywhere, anytime and anyhow they like. Retailers are adapting their operations to respond to this – convenience store chains continue to rapidly expand their networks, stores are using space in new ways, retailers are developing smaller and more unique stores, and online delivery times are being cut.
Nick Miles, Head of Asia-Pacific at IGD, said: “Convenience is not purely about speed. Retailers that are able to meet different shopper demands through their stores, ranges, services and the experience they offer will win. These experiences will need to be fast, relevant and seamless, so suppliers will need to ensure they also have the necessary flexibility in their businesses.”
2. Partnerships shaping the future of online
Over the past few years, major partnerships have helped share expertise and accelerate online growth across Asia. These partnerships come in many forms, with retailers, suppliers and technology businesses increasingly looking to blur the boundary between the offline and online worlds. In 2019, we expect to see more partnerships emerge, existing ones develop further and the influence of Asia’s largest online players to spread across the region.
On the trend for partnerships to shape the future of online, Miles said: “Asia’s online landscape is incredibly fluid and competitive. Collaboration between partners will help online expand both within individual markets and across borders, faster than previously thought. Suppliers should ensure they stay on top of the latest online partnerships.”
3. Health and freshness at the heart
Increasing levels of affluence, improved education, targeted government campaigns and historical food safety scares mean that Asian shoppers are increasingly aware of the importance of healthy living, fresh food, nutrition and product sourcing. Retailers are responding by highlighting healthy ranges and freshness using innovative concepts, layouts and technologies.
On health and freshness at the heart, Miles said: “Fresh food, foodservice options and health and wellness ranges will feature more prominently in-store in the future as retailers respond to changing shopping habits – so suppliers should be aware that competition for space in-store will intensify.”
4. Social shopping
Social commerce is rapidly growing in importance across Asia. Brand communication via social media platforms is commonplace, influencing shopper behavior and providing smartphone users with easy ways to shop online. New innovations will continue to emerge in 2019, as retailers and suppliers deliver targeted marketing and new ways to make online shopping more social.
On social shopping, Miles said: “Shopping via social media platforms is a key route to market in the region. Retailers and suppliers must therefore truly understand the landscape and have a clear social media strategy to engage shoppers and stay relevant.”
5. Technology transformation
Asian consumers are exceptionally open to new technology. 2019 will see digital and technological innovations in Asia, particularly those helping retailers to differentiate their offer, raise service levels, develop stores that are set up for an online future, and deliver more efficient operations in the face of rising costs.
On the trend for technology transformation, Nick Miles said: “Technology is revolutionising the food and grocery industry in Asia, which could have big implications for how shoppers interact with brands in store in the future. However, it is not only about a focus on customers – it’s also about reducing costs and improving efficiency. Suppliers need to understand which technologies are set to have the biggest impact on their category.”
This article was first published on Questex, on 29 November 2018. Information is correct at the time of publication.