Forrester VP, Principal Analyst, Megan Burns shares how she teamed up with Forrester's Data Services team on her latest research and unveils the dimensions that lead to customer loyalty.
Published by Forrester
on 19 Jan 2017
Forrester VP, Principal Analyst, Megan Burns shares how she teamed up with Forrester's Data Services team on her latest research and unveils the dimensions that lead to customer loyalty.
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