• bookmark
  • print
  • 0

  • share


Raising The Bar On Customer Experience

Publisher Image

Published by Forrester
on 25 Jan 2017

Nancy B. Clark shows how Verizon has leveraged Forrester's CXi and set their sights on getting to excellent -- their plan of attack is to innovate on delivering a differentiated customer experience.


Last Modified Date: 25 Jan 2017